Our sites allow you to purchase your account access based on the number of days you desire to have access. We currently have 3 levels of access available:

1. 10-day access = $17.75
2. 21-day access = $35.95
3. 30-day access = $49.95

Please refer to the Terms and Conditions of the website that you joined for further information.

If you have questions, contact our customer support team and speak to an agent.

Yes – using gofilmsmedia.com is 100% legal. We have copyright permission to sell and rent all content online from over a dozen providers.

In these situations, please contact customer service in order to update your billing file.

Refunds are available at our discretion based on usage and access period—requests must be made within 2 days for 10-day access, 7 days for 21-day access, and 14 days for 30-day access; contact our customer service teams at any time for assistance. We will be happy to assist you the best we can.

Contact our support team Support page.

Your login information was sent to the email address you signed up with.

Try checking the spam or junk folder.

If you still cannot find it, please call our support team at 1-800-267-7214.

In order to obtain your password, you must click on the "Forgot Password?" link in the login box. You will then be asked to please enter your email address, then click the Submit button, and you will receive a new password shortly. Use this new password to access the site.

Please contact us if you forgot both your username and password and an agent will gladly help you.

You need to have a broadband Internet Connection (DSL or Cable).

You will not be able to listen to music using a dial-up connection.

Using the latest version of an HTML5 compatible browser (Firefox, Chrome, Explorer, i.e) is also recommended.

To listen to music you must download and install Adobe Flash Player plug-in as well as Java by Oracle.

If you are still having technical difficulties, please contact our customer support team for further assistance.

Yes, our site works on both your PC and Mac.

You need to have a broadband Internet Connection (DSL or Cable).

You will not be able to listen to music using a dial-up connection.

If you are still having issues, reboot your computer and try again. If you are still having technical difficulties, please contact our customer support team for further assistance.

Please verify that your Personal Firewall settings are correct: Firewalls, such as Norton Internet Security, are generally good things to have, but they sometimes interfere with our site. If you are behind a firewall contact your network administrator to see if you can have direct access to the internet from your computer. If you have a personal firewall, disable it while you are visiting our website, and turn it back on when you leave.

Please contact our customer support team with further questions.